• Fines can be paid on the first floor of Town Hall (4 Boltwood Ave) at our Central Services Counter.
• Fines can be paid by using the Collector’s drop box, which is a secure box located on the Main Street side of Town Hall.
• Fines can be paid via the mail (addressed to Collector’s Office, 4 Boltwood Ave).
• Fines can be paid using our secure online bill paying feature (Pay Bills Online).

Information on old outstanding parking violations can be obtained by calling Parking Administration at 413-259-3020.

Yes, everyone has 21 days from date of ticket violation to either pay or appeal the parking violation. Appeals must be submitted to our office in writing and can be made via:

•   By mailing in a detailed statement on why the parking violation is being appealed (Parking Administration, 4 Boltwood Ave).
•   Using our online Parking Ticket Appeal form here.
•   By email (parking@amherstma.gov) including a detailed statement on why the parking violation is being appealed. 

Parking Appeals cannot be made via the telephone. 

Per Massachusetts Law Chapter 90, section 20A-20E, all tickets must be paid within 21 days. A $15.00 late fee is added on the 22nd day. If your ticket remains unpaid, your license and/or registration may be marked for nonrenewal with the Registry of Motor Vehicles.

Yes, permits are available for those who live or work in Downtown Amherst. Permits are available for purchase , If you are interested in obtaining a parking permit, please visit our Permit Parking page for more information. 

Permitted Parking is marked Downtown Amherst by blue signs. Permit season runs from September 1st - May 31st.  

The North Pleasant Street lot and Ann Whalen lot (behind Ann Whalen Apartments against the fence) are often under utilized and may be a good location to check if you are having difficulty finding parking.